What personal data we collect and why we collect it

Data gathered may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

The purpose of registration data is to manage and maintain customer relations between the service provider and the service user (customer) and to design and develop the company’s business.

Data gathered from the website

We may collect personal data through the contact boxes on our website. This data is collected in order to contact you regarding your contact request. We set out the purposes for which we use personal data that we collect and hold and, in compliance with our obligations.

– Name (first and last name)
– Invoicing and delivery address (street address, postal code, municipality and country)
– Email address, Phone number
– The company information
– Purchase Transactions (Purchased Product, Time and Other Purchase Specifications)

Cookies

We also use cookies on our website in order to make the site easier to use. The cookies collect information in an anonymous form, and we do not use this data to identify our website visitors even if the technologies used would make such identification possible.

You may refuse to accept cookies from our website and delete existing cookies by selecting the appropriate settings on your browser. If you wish to do so, please refer to your browser’s user guide to find out how to control cookies by adjusting your browser’s preferences.

Analytics

We use Google Analytics to gather statistics about the visitors to the site and the devices they use in order to understand user preferences and enhance user experience on the site.

WooCommerce

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

– Send you information about your order
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Comply with any legal obligations we have, such as calculating taxes
– Improve our store offerings, send you marketing messages, if you choose to receive them

Who we share your data with

The register is handled with care and the data is properly protected. The use of the registry is protected by usernames, passwords and access rights. Only those persons who need information in order to perform their duties can access the customer’s information.

We will not share or transfer your personal data to third parties unless it is required by law. We comply with the General Data Protection Regulation (GDPR). The rights of the data subject are in accordance with the regulation.

How long we retain your data

We only retain personal information for the period of time that is necessary for that type of data and for fulfilling the purpose for which that personal data is processed. When personal data is no longer needed, we will remove it or render it unrecognisable as soon as possible.

What rights you have over your data

Everyone has the right to check his / her data stored in the personal data register. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. The request must be made in writing to TK Engineering Oy email info@tke.fi

External links and third parties

The site contains links to external websites. TK Engineering is not responsible for the privacy policy of these sites.

Additional information

We reserve the right to update and amend this Privacy notice. Unless otherwise provided in mandatory applicable legislation, we may not personally notify the data subjects of any changes we make to this Privacy notice.

Contact

In all matters related to the processing of your personal data and all situations regarding the exercising of your rights, you should contact us: by e-mail info@tke.fi