The system has the ability to create different levels of permissions to read data, place orders, and so on. It is made as easy as possible: the user device is only registered once, after which it will be used without difficult passwords and logins. By making operation easy, there are no barriers for transmitting the information. In this way, both maintenance and management personnel are able to gather information from the field which has not been available before.
We work in close cooperation with the customer to ensure that we get to the true core of the challenge. This helps the customer realise what they truly need, and us to understand what we need to deliver to the customer. Dialogue with the customer often produces new insights and product development. Careful examination also allows us to get rid of overlapping functions or unnecessary features. We can be involved right from the beginning, or as part of a larger system design or the customer’s own development team.